BTBaazi Responsible Gaming — Bet Safely Within Your Limits

Responsible gaming means treating betting or gaming as a form of entertainment — not a source of income or a way to recover losses. Whether you're placing bets on a cricket match or playing slots on btbaazi, what matters most is that you enjoy it without stress.

Research shows that a small proportion of online betting participants experience addiction-related issues at some point. This is not a sign of weakness — it is a health condition, and help is available. btbaazi wants you to be able to take action before things get worse.

Betting is entering people's lives in Bangladesh through smartphones — easily, at any time. That accessibility makes responsible gaming more important than ever. btbaazi makes no compromises on this.

Btbaazi offers a range of practical responsible gaming tools you can set up yourself — no approval needed, and they take effect immediately.

• Deposit Limit: Set a cap on how much you deposit daily, weekly, or monthly. Reducing your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this delay is intentional, to prevent impulsive decisions made in the heat of the moment.
• Betting Limits: Cap how much you bet within a set period of time.
• Loss Limit: Once you reach a set loss amount, your betting will be automatically paused.
• Session Time Limit: Set a limit on how long you stay on the platform in one session. Once the time is up, you will be logged out automatically.
• Cooling-Off: Temporarily close your account for 1–30 days — even if you change your mind, you cannot return before the period ends.
• Self-Exclusion: You can choose to exclude yourself from the platform for an extended period — from 6 months up to 5 years.
• Reality Check: At regular intervals, you will be shown on screen how long you have been playing and how much you have won or lost.

Setting limits on btbaazi is straightforward. Understanding how they work beforehand, though, means you'll get even more out of them.

• Limits take effect the moment they are set — no waiting period.
• Reducing a limit takes effect immediately.
• To increase a limit, a 24-hour waiting period applies. This gives you time to reconsider before the change takes effect.
• Multiple limits can be set at the same time — for example, a daily deposit limit and a weekly loss limit together.
• If you reach 80% of your limit, btbaazi will send you a notification before you hit the cap.

Decide on a monthly betting budget before you start. As a general guideline, keeping it to no more than 5% of your monthly income is a sensible approach — though the decision is entirely yours.

Self-exclusion means making a personal decision to step away from btbaazi for a set period or long term. It is a sign of strength — not weakness.

• Short-Term Break (Cooling-Off): For 1, 7, 14, or 30 days. During this period, you will not be able to log in to your account or place any bets.
• Long-Term Self-Exclusion: For 6 months, 1 year, 3 years, or 5 years. You cannot return before the period ends — even if you contact support.
• During a self-exclusion period, btbaazi will not send any promotional messages or emails.
• If you feel your exclusion period needs to be extended, let our support team know and action will be taken immediately.

To set up self-exclusion: Log in → Profile → "Responsible Gaming" → "Self-Exclusion". Or simply let support know directly — a phone call or chat message is all it takes.

Problem betting does not happen overnight — it builds gradually. If you notice any of the following signs in yourself, it is time to take them seriously:

Ask yourself the questions below. Answer honestly — no one is watching.

Often, the people closest to someone are the first to notice when they're struggling with a betting problem. If you see warning signs in someone you care about:

• Approach the conversation with empathy rather than blame.
• Let them know that seeking help is normal and that it's possible.
• Family members can also contact btbaazi support — we're happy to speak with them too.
• Family members cannot request self-exclusion on someone else's account — but the individual can do it themselves, and you can encourage them to take that step.

Remember, this is not a personal failing — it is a behavioral condition that can be treated. Getting the right help at the right time can truly change lives.

Btbaazi strictly prohibits providing services to anyone under 18. Age verification during registration and government-issued ID checks as part of the KYC process ensure this.

• If children or teenagers have access to your device, log out after each session.
• Use a PIN or password lock on your device.
• Don't discuss betting apps around minors.
• If you suspect a minor is using btbaazi, notify us immediately at support@btbaazi.best.