BTBaazi Privacy Policy — how we keep your data secure

btbaazi An online betting and gaming platform. This privacy policy applies fully to both our website (btbaazi.best) and mobile app. By registering, logging in, or using any service on btbaazi, you are considered to have automatically accepted the terms of this policy.

This policy is built in accordance with Bangladesh's applicable data protection laws and international standards. btbaazi believes privacy is a fundamental right — not just a formality.

Btbaazi collects only the information that is genuinely needed to operate the service. No unnecessary data is collected.

Directly provided information (submitted by you):

• Full name, date of birth, and gender — collected at registration
• Mobile number and email address — for communication purposes
• Address — for KYC Verification
• National ID or passport number — to verify age and identity
• Payment information — bKash or Nagad number (card or bank details are not stored directly)

Automatically collected information:

• IP address and device information — for security monitoring
• Browsing History (within the platform) — to improve user experience
• Betting & gaming history — to verify accounts and transactions
• Login time, session data, and location data (used solely for fraud prevention)
• Cookie & app analytics data — to monitor page performance

Every piece of information btbaazi collects has a specific purpose. The list below clearly shows what data is collected and how it is used:

Btbaazi never sells or shares your data with third parties for advertising purposes.

Btbaazi follows the highest industry standards to keep your data secure. Protection is ensured at both the technical and organizational level.

• SSL/TLS Encryption: All data transmitted from your device to our servers is protected with 128-bit encryption — the same technology used in banking systems.
• Data center security: Our servers are protected by firewalls, DDoS protection, and regular security audits.
• Access Control: Within btbaazi, only authorized personnel can access specific data — not everyone has visibility into all information.
• Data Retention Period: Data is retained for as long as your account is active. After account closure, it may be kept for up to 5 years as required by law, after which it is securely deleted.
• Regular backups: Encrypted backups are maintained regularly to prevent the risk of data loss.

Btbaazi never sells your personal information. However, in certain limited circumstances, specific data may be shared with specific parties:

• Payment Provider: bKash, Nagad, or Rocket — to process transactions. These providers operate under their own privacy policies.
• Game providers: Providers such as Pragmatic Play and Evolution Gaming receive only the minimum data needed to verify game outcomes — not your full profile.
• Legal obligation: If disclosure of information is legally required by an order from a Bangladeshi government authority or court, btbaazi complies accordingly.
• Fraud Prevention: Limited information may be disclosed to relevant investigative authorities in cases of suspected money laundering or fraud.

Your information is never shared with third parties for any other reason. No data goes to advertisers, data brokers, or marketing companies.

The btbaazi website and app use cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

Types of cookies btbaazi uses:

• Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function properly without these.
• Preference cookies: To remember your language preference and dark/light mode settings.
• Analytics Cookies: Which pages you visit and how long you spend on them, as well as where you run into issues — this data helps us improve the platform. It is entirely anonymous.

You can disable cookies through your browser settings, though doing so may limit certain features. The app uses local storage as an alternative to cookies — it is protected in the same way.

You have a number of rights regarding your personal data on btbaazi. These rights are not just on paper — they are fully actionable.

Btbaazi strictly does not provide services to anyone under 18. Age verification is mandatory at registration and confirmed through a government-issued ID during the KYC process.

Btbaazi does not knowingly collect personal information from minors. If we become aware that a minor's data has entered our system, the account is immediately closed and all associated data is deleted.

Btbaazi may update this privacy policy when necessary. For significant changes, registered mobile number or email holders will be notified at least 14 days in advance.

You can check the "Last Updated" date at the top of the page to confirm you are reading the latest version. Continued use of the platform after any policy changes will be considered acceptance of the updated policy.

For any questions, complaints, or to exercise your rights regarding this privacy policy, please get in touch with us:

• Email: support@btbaazi.best
• Live chat: Click the chat icon at the bottom right corner of btbaazi.best
• Response Time: Usually within 24 hours, faster for urgent matters

Btbaazi's privacy team accepts messages in Bengali — you do not need to write in English.